Operations Division

General Information

Welcome to the Support Operations Division web page. The Support Operations Division is comprised of over 60 personnel and is responsible for providing a communication connection between the Office and the community, as well as ensuring the required manpower and material resources are available to meet the Sheriff's Office mission requirements.

The Support Operations Division is made up of eight sections.

  • The Communications Section provides the link between the public and police, fire or medical assistance, answering all emergency and non-emergency requests from citizens of the unincorporated portions of El Paso County. 
  • The Radio Systems Manager position is responsible for providing the Sheriff's Office with coordination, resolution and acts as the primary point of contact, towards the operation of radio users’ equipment on the Pikes Peak Regional Communications Network (PPRCN) 800 MHz Trunked Radio System.  The manager also is responsible for maintenance of department equipment, contracts and/or budgets for radio users’ fees and maintenance.
  •  Fleet Services is responsible for the acquisition, maintenance, assignment, and disposal of vehicles for which the Sheriff’s Office has responsibility.  This includes maintenance and repair to over 398 units to include, but not limited to utility trailers/motorcycles, SUVs’, large wildland fire and hazardous material vehicles, special purpose units such as K-9, Mounted Patrol units, snowmobile’s, mobile Command Post, and 53 Metro VNI units.
  •  The Training Section is responsible for coordinating and scheduling all training within the Sheriff’s Office to include recruit training academies.  This section is also responsible for the development, implementation and administration of all Sheriff’s Office training programs as well as the coordination of all training through other agencies, institutions and providers.
  •  Professional Standards major function is the receiving, processing and investigation of complaints made against members of the Sheriff's Office.  To ensure public trust and maintain the integrity of the Sheriff's Office, the Professional Standards Unit conducts immediate, thorough and objective investigations of all complaints.
  •  Community Relations and Outreach Unit continuously strive to maintain open communication between law enforcement and the community we serve.  The unit was based on the recognition of the need for mutual understanding and cooperation to solve community and neighborhood problems.  Through effective relationships, community members learn about policing while law enforcement members learn about the policing needs of the community. 
  •  Support Services Manager
  •  Special Operations

The El Paso County Sheriff's Office Cadet/Explorer Program is an exciting innovative opportunity where young people can learn about careers in Law Enforcement and Detentions.

The program meets twice per month and Cadets receive training in all areas of service provided by the Sheriff's Office. Training topics include community oriented policing, crime prevention, crime scene investigation, patrol & detention procedures, report writing, traffic control, radio procedures, first aid and the history of law enforcement. Additionally, Cadets participate in numerous community events, community service, special functions and ride-a-longs throughout the year.

Colorado State Law mandates that all Sheriff's Offices within the State must maintain a Civil Section. The Civil section is responsible for the service of all civil papers received by the Sheriff's Office. The Civil Section also executes all court orders involving civil process issued by the Courts. The Section is comprised of two Units;

Field Service Unit is responsible for the legal service of court papers received by the Sheriff's Office. The unit also enforces/executes all court orders, to include the collection of money and/or seizure of property, as prescribed by law.

Administration Services Unit is responsible for receiving all papers submitted to the Sheriff's Office for service. They collect any and all required fees and keep/send accurate returns to the courts of this County, as well as to all other courts in the United States. They are also responsible for arranging/conducting Sheriff's Sales and making due return to the court in accordance with the law.

The Community Liaison to Seniors program provides a proactive approach to help seniors and at-risk adults within our community avoid becoming victims of crime.  All too often, seniors become targets of any number of scams, ranging from telephone scams to fraud scams.  Criminals choose to prey on this group for a variety of reasons, some of which include their trusting personalities and the difficulty for a senior citizen to be a strong witness and follow a criminal case through prosecution.

The Community Relations and Outreach Unit continuously strive to maintain open communication between law enforcement and the community we serve.  The unit was based on the recognition of the need for mutual understanding and cooperation to solve community and neighborhood problems.  Through effective relationships, community members learn about policing while law enforcement members learn about the policing needs of the community.

The El Paso County Sheriff’s Office practices Community-Oriented Policing. This means that our agency, along with other law enforcement agencies in the area, are committed to a partnership with the citizens of El Paso County to prevent crime rather than just respond to criminal activity after it has taken place.

The Crime Reduction Unit (CRU) is a team that supports the Law Enforcement and Detention operations of the Sheriff’s Office.  The CRU consists of a sergeant and six deputies who work a constantly-changing schedule to meet the needs of the Office and the community.

The daily duties and responsibilities of CRU deputies vary greatly, but can generally be summed up as encompassing fugitive apprehension, case follow-up, rapid response to crime-related tips and self-initiated investigations.  Any of these duties may take priority at any given time.

D.A.R.E. (Drug Abuse Resistance Education) is a nationwide program designed on the Socio-Emotional Learning Theory (SEL).  Teaching elementary aged children, the SEL theory identifies fundamental, basic skills and developmental processes needed for healthy development including: self-awareness and management, responsible decision making, patience and understanding of others, relationship development and communication skills, and handling responsibilities and challenges.  The curriculum includes teaching youth to control their impulses and think about risks and consequences.  This process helps kids make healthier and more responsible choices.  Using specially trained deputies in the classroom setting, we believe you can teach youth to make safe and responsible decisions, guiding them to healthy choices not only about drugs, but in every aspect of their lives.  As they grow to be responsible adult citizens they will lead healthier, more productive, drug and crime-free lives and become positive influences to those around them.

Communications dispatchers are the first first responders.  Our dispatchers handle incoming 911 and non-emergency calls and dispatch law, fire and medical resources to the residents of our community. 

The El Paso County Sheriff’s Office Communications Center is one of eight Public Safety Answering Points (PSAPs) in El Paso and Teller Counties.  We dispatch for seven law enforcement agencies and 19 fire departments.  We are pleased to be able to provide call taking and dispatch services for the communities of Calhan, Green Mountain Falls, Manitou Springs, Monument, Palmer Lake, Pikes Peak Community College and the United Stated Air Force Academy

The Explosives Unit is a team of highly motivated officers who are specially trained in the recognition, construction, handling and rendering-safe of improvised explosives and devices.  The Unit is allocated five members, three of whom are FBI Certified Hazardous Devices (Bomb) Technicians, and two that are trained as Para-Technicians.  Bomb Technicians receive their initial certification by completing the FBI/US Army Hazardous Devices School which is located at the Redstone Arsenal in Huntsville, Alabama.

The El Paso County Sheriff’s Office Fleet Services section services and maintains 300 + vehicles currently assigned to the Sheriff’s Office fleet. The vehicles serviced include small trailers and patrol vehicles thru large specialty vehicles such as SWAT’s Lenco Bear, and the Sheriff’s Office Mobile Command Posts. The scope of work performed at Fleet ranges from routine scheduled maintenance, minor and major repairs to preparing new vehicles for service. Fleet personnel are responsible for the installation of light bars, police radios, radars, mobile data computers and installation of all other equipment prior to the vehicle being placed into service. They are also responsible for the decommissioning of units at their end of useful service life.

The El Paso County Sheriff’s Office K9 Unit is comprised of four dual purpose dog teams, three full-time and one reserve, each certified in narcotics detection and patrol work.  Each K9 Team is certified in the areas of handler protection, evidence searches, tracking, building searches, field searches, suspect apprehension, obedience, agility, and narcotic detection. The El Paso County Sheriff’s Office K9 Unit is a member of and certified with the United States Police Canine Association (USPCA).

Did you know that the Sheriff’s Office has a Mounted Unit?  Established in 1996, the El Paso County Sheriff’s Office Mounted Unit consists of two full-time and several auxiliary members.  Wearing many hats, the Mounted Unit may be deployed to support any component of the Sheriff’s Office.   Assigned to the Community Impact Section as a community oriented and problem-solving team, the Mounted Unit focus is primarily in rural areas where normal patrol techniques are combined with the abilities and advantages of an equine partner.  Routinely patrolling unincorporated El Paso County, a mounted deputy can see better and cover terrain where a patrol car cannot go.   Trained and desensitized horses are a tremendous law enforcement tool in many settings.  The Mounted Unit also works collaboratively with other agencies assisting with homeless outreach, fugitive and evidence searches, crowd control, and search and rescue operations.

Neighborhood Watch is a safety program designed to bring together law enforcement agencies, community organizations, businesses and individual residents in an effort to deter and reduce crime in neighborhoods.  As one of the oldest and most effective crime prevention programs in the country, it was created in 1972 and developed in response to requests from sheriffs and police chiefs seeking a crime prevention program involving citizens.  Neighborhood Watch programs are an effective tool in fighting crime.   

Patrol Chaplain's provide comfort, counseling and spiritual guidance to all Sheriff’s Office members, sworn and civilian. Assist citizens during times of tragedy, such as serious injuries, accidental and natural death, homicides and suicides. Provide invocations and benedictions at Sheriff’s Office functions. Make death notifications.

The El Paso County Sheriff’s Office is continually seeking quality candidates to join our Reserve Deputy Program.  Being a Reserve Deputy Sheriff is among the most rewarding volunteer opportunities available in the law enforcement or public service fields.    If you think you might be a good fit, or know of a family member or friend who might be interested, please take a moment to review/share the information below. 

In early 2009, the El Paso County Sheriff’s Office implemented a new volunteer program, the Sheriff’s Citizen Patrol (SCP).  The Sheriff’s Citizen Patrol is a citizen based program which allows residents of El Paso County the ability to volunteer within their community performing law enforcement related duties which do not require a sworn member.  This program allows volunteers to actively participate in a wide variety of opportunities which were historically unavailable to volunteers.

The EPSO S.W.A.T. Team consists of 18 members who are highly motivated, trained and excel at performing very specialized missions under extremely stressful circumstances, sometimes with very little advance notice.  Each team member possesses a variety of skills and experience.  When brought together, these members function as a single unit within a team concept, which allows missions to be completed thoroughly and safely.

The El Paso County Sheriff’s Office Training Section strives to prepare deputies for service to the community through a comprehensive, cooperative, efficient and effective training program.  This is accomplished using modern training methods, technology, equipment and sites.  We operate a Colorado P.O.S.T. approved Basic Law Enforcement Academy and Reserve Academy, as well as providing annual in-service training to deputies and civilian personnel.  These programs plus the additional advanced, specialized, and hosted training that the section has oversight of, equates to an annual average commitment of 60,000 man hours of training.

The El Paso County Sheriff’s Office Traffic Unit is a community oriented, problem solving unit, which provides public safety service and traffic enforcement to the citizens of El Paso County. The Traffic Unit was established in 1996, and is comprised of one sergeant, and six deputies.

The Traffic Unit focuses on providing traffic specific enforcement throughout the county, responding to citizen complaints, as well as working those areas known to have high occurrences of traffic accidents and/or speeding. The Unit also provides training both to deputies in our Office, as well as other law enforcement officers throughout the region.

The El Paso County Sheriff's Office Volunteer Program is composed of a collective citizens group with a true and common desire to partner with the El Paso County Sheriff's Office by volunteering their services while learning more about the internal workings of the law enforcement community. As the population in El Paso County increases, so does the demand for service on the Sheriff's Office. The use of citizen volunteers assists the Sheriff's Office in the meeting of these demands and, as the demand continues to grow, so will the need for active citizen participation.